Homestay Policies
Thank you for choosing Kodai Square for your stay. Please carefully read the following Booking and Cancellation Policy before making a reservation.
Reservation Confirmation:
To confirm your reservation, we require advance payment. You can make this payment through our secure online booking system or contact our reservations team for assistance.
Rates are subject to change during festival and peak season days.
Check-In/Check-Out:
Our standard check-in time is at 12:00 noon, and check-out is at 10:00 am.
Early check-in and late check-out are subject to availability and may incur additional charges.
Cancellation Policy:
Cancellations made before 5 days of the check-in date will be eligible for a full refund.
Cancellations made between 5 days and 3 days before the check-in date may be postponed to an alternative date.
Cancellations made within 3 days of the check-in date, or if an alternative date cannot be arranged, are non-refundable.
Extra Person Policy:
An additional charge of 25% on the room rate is applicable for an extra person without a bed.
An additional charge of 35% on the room rate is applicable for an extra person with a bed mattress.
Child Policy:
Children below 6 years stay free.
Children aged 6 to 11 incur a charge of 15% on the room rate without a bed and 25% with a bed mattress.
Pets Policy:
We do not accept pets throughout the accommodation.
Early Check-In/Late Check-Out:
Early check-in and late check-out requests may be accommodated based on availability and will incur a charge of 40% of the room rate.
Daily Housekeeping:
To ensure a comfortable stay, we kindly request guests to settle the full payment before check-in or upon check-in.
Why Book Direct:
Best price guarantee: Enjoy the lowest rates available by booking directly with us.
Exclusive offers: Benefit from special promotions and offers only available to direct bookers.
No hidden fees: Unlike many third-party booking platforms, we do not charge extra fees for reservations made through our website.
We appreciate your understanding and cooperation with our policies. For any inquiries or assistance, please feel free to contact our reservations team at info@kodaisquare.com.
Last Updated: 4/12/2024